New York, NY, December 17, 2024 — Vee Healthtek is thrilled to announce Michelle Castillon as its Chief Product Transformation Officer. An accomplished leader in the healthcare industry, Castillon brings more than 25 years of experience to the organization. Her expertise in revenue cycle management, client services, and product management will enable Vee Healthtek to empower health systems, hospitals, and physician groups with operational efficiency and long-term success.
“We are all thrilled to welcome Michelle to Vee Healthtek,” Matt Michaels, CEO of Vee Healthtek, shared. “Her deep domain expertise and advanced understanding of the intricacies of revenue cycle management will allow our clients to optimize financial performance. Her proven track record of leadership, commitment to excellence, and client-first attitude will reinforce our ability to deliver data-driven solutions backed by innovative technology.”
Castillon joins Vee Healthtek from Med-Metrix, where she was Sr. Vice President, Revenue Cycle Management. In this role, she implemented process improvements based on data-driven insights to enhance financial outcomes. She also served as a liaison to clients to foster long-term partnerships and ensure customer satisfaction.
Prior to her role at Med-Metrix, Castillon held a variety of executive positions at Conifer Health Solutions during her 14-year tenure. As Vice President, Product Line Management, she oversaw the creation of new services and products in revenue cycle management. She also implemented new standards for product management, which included comprehensive research and analysis, requirements documentation, and user design features. Later, in her role as Vice President, AR Operations, she managed a team of 2,000 globally-dispersed AR collections and denial management employees. Working closely with clients, she ensured compliance, quality assurance, and the seamless completion of service-level agreements.
At Vee Healthtek, Castillon will spearhead the design and development of new products that leverage breakthrough technologies and advanced analytics for clients as Chief Product Transformation Officer. In this role, she will play a pivotal role in driving innovation, aligning product strategy with business goals, and enhancing client success.
“It is an incredible privilege to join Vee Healthtek and spearhead new and innovative solutions that drive remarkable impact for healthcare organizations,” Castillon commented. “As Chief Product Transformation Officer, I am excited to work closely with clients to create cutting-edge, tailored solutions that enhance operational efficiency and foster long-term growth.”
Through strategic vision and collaborative execution, Castillon will empower cross-functional teams to deliver best-in-class product offerings. By leading organizational change initiatives and implementing innovative solutions, she will generate high-impact outcomes and create lasting value for Vee Healthtek’s clients.
Vee Healthtek is a leading professional services provider and strategic partner to the nation’s top healthcare organizations. Rooted in a history of innovation, Vee Healthtek offers industry-best results backed by data and technology. With a comprehensive suite of end-to-end solutions, the firm delivers excellence in healthcare business process outsourcing services. For more information, please visit www.veehealthtek.com.
