In healthcare, a no-show is a patient that misses a scheduled appointment without proper cancellation. Reducing no-shows can have a tremendous, positive impact on a practice resulting in improved efficiency, reduced costs, and improved patient outcomes.
Disaster Recovery and Business Continuity are major considerations when companies evaluate business partners. Since its inception, Vee Healthtek has understood that in order to attract and retain the best clients, we need to have the business model, the talent, and the infrastructure to stand up to the intense scrutiny that comes with servicing internationally-renowned clients.
Pandemics and natural disasters have created, and will continue to create, uncertain economic conditions for the world. With respect to outsourcing arrangements, these situations may result in site closures, a failure to meet service levels, delays due to a failure to perform customer obligations required for performance by the provider, or labor and product shortages.
Risk adjustment has been a mainstay of Vee Healthtek for the past several years. We have excelled at retrospective, concurrent and prospective reviews. Our HCC coders have abstracted codes for risk adjustment from medical records.
The epidemic of COVID-19 began in December 2019, springing a surprise on the healthcare community. Scientists and the medical community have a good understanding of viruses that impact the global population on a massive scale.
In a pre-COVID-19 world, Business Continuity Planning ("BCP") for many companies consisted of getting ready for a power outage or a natural disaster that could shut down a facility for hours or a few days at best.
Having completed thousands of business process enhancement implementations over the last three decades, I have been able to experience firsthand the pros and cons of different implementation strategies.
In 2020, the world was impacted by a pandemic that changed the way that businesses operated, requiring office locations to fully shut down in impacted areas.
If 2020 has taught us anything, it is the value of human relationships, particularly in the workplace. Strong bonds with coworkers and workplace leaders are as crucial to our daily existence as food and water.