The Problem: A large health system with more than 30 hospitals was targeted in a major cyberattack, which led to a significant claims backlog. The accumulated claims amounted to hundreds of millions of dollars, including high-dollar facility charges.

On November 30th, 2022, the world changed forever. Artificial intelligence (AI) became accessible to the public through a tool called ChatGPT.

After facing a $40 late fee for returning an overdue Apollo 13 VHS tape and discovering the upcoming technology of DVDs, Reed Hastings was inspired to revolutionize the home viewing movie scene. His 1997 subscription-based DVD rental startup eliminated late fees and incentivized returns with another DVD sent to the customer’s door.

Introduction: Since the release of ChatGPT, artificial intelligence (AI) is more accessible than ever before. However, viewing AI as an “easy win” is a misperception.

Computers in the corporate environment are nothing new. Most people are familiar with using a computer for a variety of activities: email, spreadsheets, web browsing, and programming, to name a few.

Every healthcare organization is faced with rising costs, staffing shortages, and increasing administrative requirements by payers to be reimbursed for the services they render to care for their patients.

Open communication is simply the sharing of information in an honest, dependable, and transparent manner. It occurs when information flows freely and openly. Thoughts and ideas are not just exchanged but built on.

If you could immediately add 20% more productivity to your workforce, would you do it? Where would you add it? Would this improve revenue? Would this help you scale?

In today's competitive economic environment, firms recognize the value of fostering a cohesive and integrated culture within their organization. Such a culture encourages teamwork, innovation, and efficiency, all of which are essential for driving revenue growth.