Executive Summary: In the vast panorama of technological evolution, Artificial Intelligence (AI) emerges as a potent, unstoppable force, promising to reconfigure society as we know it.

Disruptive technology is all around us, and the proliferation across nearly every industry is making headlines every day. But how do you know when you need to pivot your company and do things differently? Switching out technology can be very expensive.

Friends, countrymen, lend me your ears. I speak not to disprove of our healthcare system, but here I am to speak what I do know. We all did love the system once, and not without cause.

Automating authorization for care payment to providers reduces the administrative burden on physicians, allowing them to spend more time with their patients for better clinical outcomes.

Risk Adjustment Factor (RAF) scores are the essential component of the model used by the Centers for Medicare & Medicaid Services (CMS) to predict costs for beneficiaries in various risk adjustment models.

After 27 years in the business process outsourcing arena, I’ve seen many deals end in a disagreement on the SLA (Service Level Agreement) results. It usually comes down to how each group is measuring the data.

Yesterday’s Unconventionality Becomes Today’s Convention: Globalization has changed a lot, as the interdependence of trade partners is accelerating the pace at which the world becomes increasingly connected. During the pandemic we learned many jobs can be performed remotely -- that is, outside the corporate office.

Managing a project across multiple departments within any company is challenging. Doing so across two companies is significantly more difficult, but it is also imperative in developing client-driven, technology-enabled solutions.

Organizations throughout the world are redefining their delivery models to be more agile in responding to geopolitical conditions (i.e., COVID-19, Brexit, etc.). Global business service (GBS) models under consideration include insourcing and outsourcing.